Frequently Asked Questions

You answer 5 questions — your intention, experience with crystals, birth date, style, and daily rhythm. From your birth year and month, we calculate your Five Elements profile: your day master, your constitution strength, and which element your profile naturally gravitates toward. Then we match you with bracelets whose stones align with that element.

Five Elements (Wu Xing) is a traditional Chinese framework for understanding elemental patterns — it's been around for over 2,000 years. It's not a modern scientific method in the Western sense, but many people find it a practical and insightful way to understand themselves. We treat it as a personal exploration tool — no medical claims, no mysticism.

Each bracelet is hand-strung with genuine natural stone beads (8mm) on high-quality elastic cord. We only use real stones — no dyed, synthetic, or imitation materials. Every piece is assembled by hand in small batches.

Our standard size fits most wrists (6.5"–7.5" circumference). At checkout we'll ask for your wrist measurement to make sure it's comfortable. The elastic cord gives some flexibility, and sizing guidance comes with every order.

Contact us within 30 days of delivery for a full refund. You won't need to send the bracelet back. Just email support@shuiora.com with your order number and we'll help you from there.

Keep it simple: avoid long exposure to water (take it off before swimming or showering), store it in the fabric pouch it comes with, and once a month you can place it under moonlight or on a selenite plate for a gentle refresh. The elastic cord typically lasts 6–12 months with daily wear.

Not at all — that's exactly why we made this. The quiz handles the matching. No prior knowledge of crystals, feng shui, or Five Elements needed. Just answer honestly about what you're looking for.

We're wrapping up our final preparations. If you take the quiz, you'll be first in line when we launch. We expect to open orders in the coming weeks — you'll get an email the moment we go live.